A fix has been implemented and we are monitoring the results.
Posted Nov 09, 2026 - 21:01 UTC
Investigating
We’re aware of an issue preventing reports, including the Rent Roll, from loading in Monument. Users trying to run a report may see a “Data cannot be retrieved” error. Our engineering team is actively investigating, and we’ll post an update as soon as we have more information. All other areas of Monument, including payments, move-ins, and the rental flow, are not affected at this time.
Posted Nov 09, 2026 - 20:54 UTC
This incident affected: Facility Management System (Reports).